The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn. Hilton Honors is committed to the highest level of privacy protection for all our guests with special programs and safeguards in place. Members will earn Points for incidental charges for full Points Rewards Stays. Any Points beyond these limits will not be posted to any Member's account, regardless whether such Member has remitted payment for such Points. You must re-qualify for elite status each calendar year. Qualification for all on-property Hilton Honors benefits, including complimentary Internet and MyWay benefits such as complimentary snacks and beverages, complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region) and space-available upgrades, requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com, Hilton.com, Hampton.com, etc. On your 60th eligible night in 2023 you will receive an additional 30,000 Bonus Points on top of the 10,000 Milestone Bonus Points achieved at that threshold, for a total of 40,000 Points. All Reward Stay reservations must be guaranteed with a credit card. If you think you're missing Points from your account, email information for missing points and / or negative balance inquiries to priorityletter@hilton.com. The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached. In addition to the uses and sharing described in the Privacy Policy, we may use and share relevant portions of your personal information in order to administer the Hilton Honors Program. The stay posted to my Hhonors account right away but there are no points. Bonuses will be applied to stays in the order they are posted to the Member's account. No-shows or cancellations of Reward Stay reservations outside of the timeframe set by the hotel's individual cancellation policy will be charged the cancellation or no-show fee set forth by the hotel or one night's room and tax at the hotel's Best Available Rate for that date if no cancellation or no-show fee is specified. These program updates only apply to the 2022 calendar year. Transactions refer to the transfer of Points to another member account either through 1-to-1 account transfers or through Points Pooling. A 100% bonus on Base Points earned during the period they are Diamond Elite Members. You can fill it up with the pertinent information. Requirements for membership tiers can be viewed in the Hilton Honors Membership Tiers section. Once reaching 60 nights in 2023, a member will be able to gift Gold status; upgrading that status to Diamond will be achieved once they stay 100 nights in the year. } Please allow up to 5 business days after check-out from hotels inside North America and up to 2 weeks for hotels outside North America. Milestone Bonuses allow members to earn a fixed amount of Hilton Honors Bonus Points when they achieve a certain number of eligible nights during each calendar year. A no show will not earn you base points. Earning Points How many Points will I earn on my stay? For new Members, credit will be accepted for any stay occurring within 30 days prior to enrollment in the Program. The elite rollover nights will be a calculated in excess of the elite tier status level as of December 31 before applying the calculation. Hilton experience of service? Also, see the Past Stays section of My Account for more choices to build your Points balance. Learn more about using Points for hotel rewards. These Terms and Conditions ("Terms and Conditions") are intended to protect the members of Hilton Honors ("Members"), and Hilton Honors Worldwide, LLC ("Hilton Honors" or "We"). Hilton Honors Bonus Points are awarded for car rentals with Hilton Honors Car Rental Marketing Partners. Per existing rules, nights for stays that cut across years (December into January) will apply to the status year of the check-out date. 5th Night Free: For every Standard Room Reward stay of five or more nights, every 5th night is free. Premium has a fee. Members will have to re-elect that specific member who is receiving the status each year, as the gift will not automatically carry over. Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app. A dashboard will roll down. Within the 2023 calendar year, the total amount of nights that a member could achieve toward these Milestone Bonuses is 365 nights equivalent to 360,000 Hilton Honors Milestone Bonus Points. Yes, unexpired and new Free Night Rewards can now be used on any night of the week (not just on the weekends). If a member did not qualify to maintain their current Gold or Diamond status for the next calendar year, the gifted status will extend beyond the requalification period in April. This applies to any year of enrollment, including without limitation, the first year of enrollment. If you've been a Hilton Honors Member for at least 12 months, you can earn Points for past stays within the year. *, Choose a My Way On-Property benefit. Membership rates are subject to availability at participating hotels and resorts within the Hilton Portfolio. Starting at Silver, at the end of the calendar year, any qualifying nights in excess of those required to qualify for your elite status level will be counted toward your elite status qualification for the following calendar year (January 1st to December 31st). Texas ever been curious and websites . Event Planner Bonus Point recipients booking on behalf of their employer must notify the hotel prior to the issuance of the Event Planner Bonus Points if such issuance violates their employer's policies. No resort fees on Reward Stays booked using all Points, or for Promotional free night stays (e.g., issued by credit card partners, etc.). Hilton Honors may require official documentation evidencing death or dissolution of marriage. Sign in with email OR Sign in with password First time signing in? Checked out of HI Bremerton, WA two weeks ago. Not all Amenities are provided by all hotels within the Hilton Portfolio. Check Rooms & Rates. This rate will be determined at Hilton Honors' sole discretion, based on standard currency conversion methods but may vary from currency conversion rates used by credit card companies. All interpretations of Program Terms and Conditions shall be at the sole discretion of Hilton Honors. As a member you can also track your progress by logging into your account once you reach 30 nights in 2023. Hilton Honors Event Credits are vouchers that can be obtained by redeeming Hilton Honors Points, and can be used as a credit against future bookings. These Hilton Honors Bonus Points are in addition to the 10,000 Milestone Bonus Points achieved at that night threshold. If Member becomes aware of any fraudulent activity, including unauthorized redemption of Member's Points or Rewards, Member must report the fraudulent activity to Hilton Honors in writing, within 90 days of it occurring, and provide all further requested information and cooperation to Hilton Honors to be eligible for reinstatement of lost Points or Rewards, which reinstatement may be awarded in Hilton Honors' sole discretion. Recipients of Rewards may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation. For all other Hilton Honors Car Rental Marketing Partners, a hotel stay is not required and Members must present their Hilton Honors card or provide a Hilton Honors account number when picking up the car. })(); Book your trips direct thru us A "night" is a night that is part of a "stay," as that term is defined herein. No starting at 40 nights stayed in the year, Members will receive a bonus 10,000 Bonus Points for every 10 nights stayed in the calendar year. Yes, qualifying nights in excess of those required to qualify for elite status level in the 2022 calendar year will count toward earning status in 2023. The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night. Reward Stays are not commissionable to travel agents. To earn Hilton Honors Points or credit toward tier status for hotel stays, a Member must be a registered, paying and staying guest at a participating hotel within the Hilton Portfolio and meet all of the conditions described herein. Any Points purchased will constitute the first Points redeemed when the purchasing Member redeems Points for a Reward. I had We encourage you to choose a unique password and update it every three to six months to ensure maximum security. Honors agents are usually pretty efficient on the phone. Rollover nights cannot be reserved and applied to a second or third year. California Consumers, learn about, Opens new tab Hilton's collection and use of your personal information. In the event Hilton Honors is held liable for any damages related to such matters, your sole and exclusive remedy will be limited to reimbursement for services or products paid by you to the entity held liable which were not provided by such entity. Elite members will rollover their elite qualifying nights even if they have downgraded status during the year. Accommodations must be reserved prior to Hotel Reward Stay. Members must not maintain membership in or earn Points on multiple accounts. One extra nighttwo rooms at paid rate. If that same member was automatically upgraded to Diamond status on August 1st, 2022, then the Diamond status would expire on August 1st, 2023. You can redeem Hilton Honors Points online, on the Hilton Honors App, or by calling +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or by contacting your local Hilton Reservations and Customer Care center. If you require clarification or further information, you may contact the nearest Hilton Reservations and Customer Care or send an e-mail to HiltonHonors@hilton.com. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. I received an error message that said my login was incorrect when I tried to register for a promotion. 2nd Guest Stays Free: A guest stays free in the Member's room on qualifying stays at hotels when there are additional charges for double occupancy. This rate will be determined at Hilton Honors' sole discretion, based on standard currency conversion methods. Early departure fees, deposit and cancellation restrictions may apply and vary by hotel. Where can I find my Hilton Honors Member status? Non-Reservation Point Purchase: Points may be purchased online. The Hilton Honors Mutual Fund is not designed to award duplicate bonuses and/or Rewards. However, stay did not post. This applies to U.S. Hilton Honors American Express Credit Cards only. And for the Hilton corp reading this, and for FWIW, I view . So your next getaway is closer than ever. Points purchased through this channel will be processed by Points.com and the purchase is subject to the Points.com Point Purchase Terms and Conditions. Total cost of Points will be shown to Member during the purchase process before the purchase is completed. You get to earn bonus points even on a redemption. You can book premium rooms and suites at any of our hotels or resorts worldwide, with no blackout dates. Members will earn Hilton Honors Base Points for every eligible U.S. dollar (or other currency equivalent) charged to an individual Member's hotel bill ("eligible folio") for stays at participating hotels within the Hilton Portfolio. Remember to choose a unique password and update it regularly to protect your personal information. This can include: Completing a specific number of visits in a set period of time Spending a specific minimum amount per visit Spending a specific minimum amount in a set period of time In the event of any Point or financial discrepancy, the calculations under these Terms and Conditions shall be based upon data contained in Hilton Honors records, and the data in Hilton Honors records shall take precedence over the data in any other records. Internet Access and Bottled Water benefits may be included in resort charge where it applies. Once a status has been gifted to another member, no change can be made during the same year to remove or change that status. Two weeks later and no points awarded . # 9. To request credit for missing rooms, please call +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or contact your local Hilton Reservations and Customer Care center. For any other bonuses, including Hilton Honors Marketing Partner Bonus Points and other promotional bonuses (e.g. Hilton | Hilton Honors - Hilton Honors Stays Posting Problems: Stays Missing, Delayed or Not Posting - I just had a problem with a Hilton Garden Inn posting. Once members achieve the gifting status qualifications, they will receive an email notification with a claim code. Such discontinued membership may result in the loss of all accumulated Points and the cancellation of Hilton Honors Certificates, benefits and privileges, including the loss of any associated Elite Tier status. Iberia listeners: [], Not free at properties with resort charges. All elite tiers (Silver, Gold, and Diamond Members) are eligible to roll over elite qualifying nights. Jan 15, 99, 10:46 am. Learn more about earning Points at hotels and resorts, or use the Hilton Honors Points Calculator to see how your Points can add up with your next stay. Home Your account Hilton Honors Reservations Hotel information Hilton Honors Points Check-in / Check-out Find your existing reservation now. Members must re-qualify for Elite status each calendar year. No Hilton Honors Points will be awarded for "no show" or cancelled events when a Member has booked an event guaranteed with a credit card but then does not hold the event--irrespective of whether or not the Member's credit card is charged for any portion of the event per the hotel's "no show" or cancellation policy. Bonus Points earned on Base Points do not count toward Elite tier qualification. The Hilton Honors Program Terms and Conditions are governed by and are to be construed under the laws of the State of New York, U.S.A, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state laws. You can also earn Hilton Honors Points whenever you travel, shop, dine, or spend with our partners. Hilton Honors Members earn 10,000 Hilton Honors Bonus Points at 40 eligible nights and 10,000 Bonus Points for every 10 additional eligible nights thereafter during the 2023 calendar year with no cap. Hilton Honors Bonus Point credit or total folio charges, including elite tier bonuses and quarterly promotions, will apply to the total Base Point credit earned or folio charges incurred for both rooms. Incidental charges billed to a master bill are not eligible for Point credit. Put the day/time and place your electronic signature. This rate may not be combined with other select promotions, offers or discounts and is not valid for existing reservations or groups. Members in all elite tiers (Silver, Gold and Diamond Members) are eligible to rollover any qualifying nights in excess of those required to qualify for their elite status level at the end of the calendar year (December 31st). Hilton Honors members who have a Mutual Fund account as of 31 March 2004 will continue to receive Mutual Fund benefits. Any Reward obtained in that manner without the required consent will be considered to have been fraudulently obtained and deemed void. If a member achieves 100 eligible nights within a calendar year then they will be able to gift Diamond status to a member of their choice. Any claims relating to the earning of Points and/or Miles under the Earnings Style Option program after April 1, 2018 are void. The total eligible Daily F&B Credit amount used and billed to the room during a members stay will be automatically applied and appear as one line item per day on a members hotel bill/folio, deducted from the total stay cost at the end of their stay. HILTON HONORS PROVIDES THE HILTON HONORS PROGRAM, THESE AND OTHER MATERIALS, AND OTHER SERVICES AND PRODUCTS "AS-IS" AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY, SUITABILITY, CAPACITY, COMPLETENESS OR AVAILABILITY. Elite members can only rollover nights. By clicking Join I agree to the Hilton Honors Program Terms and Conditions, Opens new tab and I agree to the collection, use, sharing and transfer of information as set out in the Hilton Global Privacy Statement, Opens new tab. Travel Advisory; Expect to receive your membership card and welcome materials within 4 weeks. The Event Planner Bonus Point recipient does not need to be a registered guest or attend the meeting. Then, you should be able to register for the promotion by returning to the landing page. In the U.S. and Canada (toll-free): 1-800-548-8690. Event Planner Bonus Points can be awarded on charges up to $100,000 USD. Hilton Honors Points Earning Points Can I earn Points for a past stay? Please note that the Rewards Desk at Hilton Reservations and Customer Care is open from 5:00 AM until 1:30 AM CT, 7 days a week. Bonus Points earned through eligible purchases on your Hilton Honors American Express card that post to your Hilton Honors account between now and December 31, 2023 will be considered Base Points that count toward Elite tier qualification and Lifetime Diamond Status. Click here to receive an email to reset your password. Members will earn a fixed amount of Hilton Honors Bonus Points (Milestone Bonuses) after achieving a certain number of eligible nights during each calendar year. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeiture of such Points, and may be grounds for the forfeiture of all Points in the Member's account and/or the Member's ejection from the Hilton Honors Program, all as determined within Hilton Honors sole discretion. Members are only eligible to rollover qualifying nights in excess of those nights required to qualify for a members elite status level at the end of the calendar year. Means of awarding Bonus Points vary by Marketing Partner. my Bonus Points are missing. The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity. All Rewards must be redeemed in strict accordance with the procedures specified on the Reward Confirmation document. Endorsed by all sit amet, hilton honors stay request missing stay to honors points guy! Once earned, standard Hilton Honors Terms & Conditions apply. See the Earn & Use Points section for a complete listing of all our partners. Please refer to our Privacy Policy for details. These Terms and Conditions supplement the Privacy Policy with respect to our processing of the personal information of Hilton Honors Program Members. Customize the blanks with exclusive fillable fields. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room. The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. Hilton Honors members' new passwords must be at least eight characters, contain one upper case letter, contain one lower case letter and contain one number or one special character. Redemption stays can be used for Standard Rooms or Premium Rooms; both Reward types are for double occupancy room rate. For example, if a member achieves Diamond status on November 1, 2020 (for the current year or to maintain status for the subsequent year), a completed year at Diamond status would not occur until November 1, 2021. All purchases must be made in U.S. dollars only. Secondly, you cannot recover points for stays more than six months ago. Once in your account click on the My Account link. The Hilton Honors loyalty program will reset its status requirements to pre-pandemic levels in 2023, but high-ranking Diamond members will enjoy one last chance to retain their prized perks for another 12 months. Current Hilton Honors Amenities include: Effective April 1, 2018, the Earnings Style Options program, including Points and Points and Points and Miles, is no longer a valid feature of Hilton Honors. If the security of that information is breached by Member or a third party, Hilton Honors shall not be liable for any access to that account not authorized by Member, accumulation of Points, redemption of Rewards, or other account activity that occurs as a result, and in no event shall Hilton Honors be responsible for reimbursing Member for any Points redeemed or other damages or losses claimed to occur as a result of that unauthorized access. The Reward may be issued to the Hilton Honors Member, or to any other person, as directed by the Member. Rewards are void where copied, prohibited or restricted by law. This may include sharing your personal information with our business partners in order to credit you with mileage or other benefits earned through your participation in the Hilton Honors Program. All fields are required unless marked optional . Bill: Thank you Nikk. Elite rollover nights will not count toward Elite Status Gifting and will only count toward a member achieving the next status tier. Bonus Points earned on Base Points do not count toward Elite tier qualification. Members can earn and maintain Elite tier status based on stays, nights, or Base Points earned in any calendar year. The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused. Except as specifically provided herein, neither accrued Points nor Reward Certificates/Confirmations are transferable for any reason or by operation of law. The following information forms the basis of participation in the Hilton Honors Member Reward Program ("Hilton Honors" or "Program"). Members will earn 10,000 Hilton Honors Bonus Points at 40 eligible nights and 10,000 Hilton Honors Bonus Points for every 10 additional eligible nights thereafter during a calendar year (January 1st through December 31st). Internet Access and Bottled Water benefits may be included in resort charge, where it applies. Rate is non-transferable or redeemable for cash, and cannot be used during future stays. Elite rollover nights are only valid for the next calendar year and expire thereafter. Upgrades exclude executive suites, villas and specialty accommodations/floors/towers (which may include, but not limited to, "Vista," "Villa," or Club accommodation types), subject to the discretion of the hotel. Save my name, email, and website in this browser for the next time I comment. Hilton | Hilton Honors - New to Hilton - I am new to HH having received a gold card out of the blue (I think due to my BA Exec Club membership). These changes are applicable for all U.S. Hilton Honors American Express Credit Cards. Members may, however, earn Points on the money portion of a Points & Money Rewards stay at all participating hotels within the Hilton Portfolio, excluding incidental charges at Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton or Home2 Suites by Hilton hotels. Here are the step-by-step actions you can take in order to claim your missing Hilton Honors points. Individual balances will not be maintained or available to Hilton Honors Mutual Fund participants. When you manage your profile online, you have the opportunity to provide additional information about your preferred airline partners and your loyalty program account numbers with them, your room type preferences, your language preferences, your credit card account(s), your preferences for receiving news, offers and information from companies that are part of the Hilton Portfolio, and to create a User ID and password. Eligible nights are nights that are part of an eligible stay detailed in the Hilton Honors Terms and Conditions. View availability of Reward Stay types for any participating hotel by visiting the website for the hotel, calling 1-800-4HONORS (1-800-446-6677) from the U.S. or Canada, or visiting https://www.hilton.com/en/hilton-honors/. For the Stay" places the hotel front and center, elevating the role and importance of the stay at a time when lodging advertising is a sea of sameness, featuring overused . I hope this post will help yo claim your missing base and bonus points. The sale of Hilton Honors Points, Rewards or other benefits, other than by Hilton Honors is expressly prohibited. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount. The Event Planner Bonus Point recipient must be a Member of Hilton Honors to receive Points in connection with the event. Internet Access may not be complimentary in meeting spaces or at properties with a resort charge. Where available, online receipts can be accessed for 12 months from check-out date. Sign in to your Marriott Bonvoy account to check your points balance, book your next hotel stay and more. No only nights earned in 2022 count toward gifting status achievement. Members who fail to pay mortgage related payments properly due and owed to Hilton Grand Vacations, including but not limited to principal payments, interest payments, late fees, and service fees are subject to forfeiture of Points equal to the amount of Points accumulated in connection with Hilton Grand Vacations. All other nights of the stay will be charged at the applicable full Standard Room Reward price. You can choose to receive a Hilton Honors Monthly Statement via email for regular updates on your account activity and to see how close you are to your next reward. Learn more about exchanging Points and miles. Rewards will be re-deposited only into the original account from which the Points were deducted. Would you like this to make your default language? Open it up using the online editor and start altering. Once the Member has reached a certain Elite tier, the Member may keep such status for the calendar year in which the Elite tier was earned and the subsequent calendar year. No, customers can only have one Hilton Honors account, so you can only gift status to another Hilton Honors Member. The member who will be receiving the gifted status must be enrolled as a Hilton Honors member and this gift cannot be provided to someone who does not have a Hilton Honors account. Hilton Honors has notified all credit card services that any such credit reserved by certain hotels within the Hilton Portfolio in New York and not used for services rendered should be released upon the guest's departure. Base Point credit will be earned for all eligible folio charges incurred on both rooms. to reset it. Any tax liability incurred (if any) in connection with the receipt and/or use of Hilton Honors Rewards, including, but not limited to, local or city occupancy taxes, international departure tax, customs fees, airport surcharges, non-resident tourism fees or individual income tax is the sole responsibility of the user. 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